1. Introduction
This privacy policy aims to inform users of the website 3dflowworkshop.com and the associated application app.3dflowworkshop.com about the collection, use, and protection of their personal data in accordance with the General Data Protection Regulation (GDPR - EU 2016/679).
2. Data Controller
The data controller is:
Clic Santé
Headquarters: 10 rue du Beaujolais, 54500 Vandoeuvre-lès-Nancy
Email: rgpd@3dflowworkshop.com
3. Data Collected
We collect the following data depending on the use case:
During registration:
Name, first name, email address, password (encrypted), language
During use:
Etsy connection: username, linked products, order history
Print files: 3D files (STL, OBJ...), selected settings
Shipping information: name, address, phone number (if provided)
Billing information (in case of purchase)
Technical data:
IP address, browser, connection logs
4. Purpose of Processing
Your data is used only for:
Managing your user account
Handling the printing and shipment of orders
Communicating with you (emails, notifications)
Providing technical support
Improving our service
No data is sold to third parties.
5. Legal Basis
The processing is based on:
Contractual execution (use of the service)
Explicit consent (for connections to third-party services like Etsy)
Legitimate interest (security, internal statistics)
6. Data Retention Period
Data is kept:
During the use of the service
Then deleted no later than 2 years after the last activity
Print files can be deleted manually by the user at any time.
7. Data Hosting
Data is hosted in France, on servers certified HDS by the host Scaleway SAS.
No data is transferred outside the European Union.
8. Your Rights
In accordance with the GDPR, you have the following rights:
Right of access
Right of rectification
Right to erasure
Right to object
Right to data portability
To exercise your rights: rgpd@3dflowworkshop.com
9. Cookies
The site may use technical cookies for proper functioning.
No tracking or advertising cookies are installed without your consent.
10. Contact
For any privacy-related question, contact:
rgpd@3dflowworkshop.com